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Why Healthcare Websites Have Become Targets Of Spammers, Scammers, And Fraudsters: Faisal Abidi Reveals

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As more people turn to the internet to get their healthcare information, there’s more demand for websites that are specific to healthcare and healthcare providers. Unfortunately, as highlighted by marketing strategist and tech expert Faisal Abidi, this has also resulted in an increase in fraudsters, scammers, and spammers who exploit these healthcare websites to spread malware and phishing links—including malicious advertisements—to unsuspecting consumers. Here’s how healthcare websites have become the perfect target for spammers, scammers, and fraudsters and what you can do about it.

Healthcare Websites Are Vulnerable To Fraud

There are umpteen why healthcare websites are vulnerable to fraud. For starters, it’s largely unregulated because there’s no overarching governing body as far as cybersecurity is concerned. Secondly, the pandemic has led to the rapid growth of healthcare businesses, and naturally, this has attracted the attention of fraudsters and scammers.

But fraud is not just limited to scams and phishing expeditions; even data breaches can cause harm.  When you consider that medical records are some of the most sensitive pieces of information on earth, it makes sense that healthcare sites would be targeted. Hackers can steal personal information or hold an entire database hostage until they receive payment. The truth is, hackers know that if they breach a healthcare website, people will pay for their silence.

Because of these vulnerabilities, it’s vital for healthcare businesses to take proactive steps to protect their websites which store records. This includes putting up multiple layers of security to protect personal information and sensitive data. You’ll also want to work with your IT professionals so that they can scan for vulnerabilities and protect against malware. The more rigorous you are about staying on top of cybersecurity issues, the better off you’ll be in ensuring a safe and reliable healthcare site for your patients.

Protecting Yourself & Your Patients Online

68% of healthcare marketers feel that healthcare spammers and scammers present a significant threat to their websites. Given such a scenario, it is all the more important to protect your business and customers from online threats like these. Here are some scam prevention tips for healthcare companies, as shared with us by Faisal Abidi:

  • Protect your customer information – Customer information like names, addresses and phone numbers shouldn’t be included in your website content. This could make it pretty simple for spammers to access it. Always verify with customers that they meant to send you their contact info.
  • Ensure your site is secure – For starters, make sure you have someone on your team who is constantly aware of changes in website security—even if you run a standalone clinic with a small web presence. Your website is only as secure as its weakest link. That means making sure all of your security features are up-to-date and have strong passwords. It also means keeping a watch on who has access to sensitive data.
  • Back up your data – Being prepared for a disaster is key to keeping your business running smoothly. That means having a strong back-up plan in place, so you can be sure that any loss of data can be quickly recovered.
  • Educate your staff – The more aware your employees are of how online threats work, and what they can do to help you protect your business from them, the better. Educate them on how best to stay secure in an evolving online environment.
  • Enhance your customer experience – Remember that it’s not all about protecting yourself from threats. Educate your customers on how they can best protect themselves as well and how to ensure their personal information is safe.

Summing Up

The internet has brought in a lot of opportunities for healthcare businesses to grow and make profits. With that said, cybercriminals and scammers are waiting to take advantage of these opportunities; as such, it’s in every healthcare business owner’s best interest to educate themselves on how they can stay safe online.

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