Lexus was rated the most reliable automaker in Consumer Reports 2021 Auto Reliability Report, followed by Mazda and Toyota, while Jeep, Tesla, and Lincoln were at the bottom of the list.
Following a wild year for Tesla including an organization relocation helmed by CEO Elon Musk, viral reports of cars on fire, and other self-admitted quality control issues, Tesla has dived on Consumer Reports’ annual list of most-reliable carmakers.
The electric car maker currently ranks 27th out of 28 vehicle brands on Consumer Reports’ list, above just Ford-owned legacy luxury brand Lincoln. A lot of it has to do with the overall instability of electric vehicles overall particularly SUVs which Consumer Reports’ Jake Fisher said during a presentation are the “absolute bottom in terms of reliability,” as per the report.
The report, which was released Thursday, focuses on what went wrong with owners’ cars in the last 12 months and uses that information to predict how reliable the impending models from significant automakers will be.
Customer Reports surveyed owners of in excess of 300,000 vehicles from model years 2000 to 2021 and used that information to make predictions around 269 different 2022 model year vehicles. The report envelops 28 automakers and 144 models with an established history.
Battery-powered electric vehicles contained a greater segment of the list this year than at any other time, and their reliability ratings shifted generally, while gas-electric hybrids were among the most dependable vehicles overall.
Yet, taking into account that, at a certain point, the Tesla Model S excelled such a great amount in Consumer Reports’ own investigations that the actual organization said it was “breaking the Consumer Reports Ratings system” because of its excellence, the low rank is extreme analysis for Tesla and its legions of enthusiasts.
Among the worries Consumer Reports had for the Tesla Model S, X and Y lines, as indicated by CNBC, were issues with “heat pumps, air conditioning” and famously, misaligned panels. Its likewise significant that Tesla’s Model X ranked dead-last among all vehicles for dependability, scoring a 5 out of 100.
The issue, Consumer Reports Fisher told, is that the organization tends to “add so much tech that is not necessary.” And keeping in mind that this makes for a product that fluctuates fiercely from year to year, it is part of the Tesla brand that fans revere.
Subsequently, it’s a good idea that despite the fact that Tesla and Lincoln are the lowest-ranked in terms of reliability, they keep on faring admirably among its purchasers and rank high on its consumer satisfaction index — that purchasers might value brand loyalty and innovation over stability.
The long-lasting association accumulated information from a study of around 369,000 vehicles sold from 2018 to 2020 for this listing.